Privacy Policy - Fintora

1. Overview

Fintora (“Fintora”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services.

2. Information We Collect

We may collect the following categories of information:

Account Information: Email address, display name, authentication credentials (passwords are hashed and never stored in plain text)
Trading & Analytics Data: Trading account identifiers, broker metadata, equity snapshots, balances, trade history, positions, and performance metrics
EA & Configuration Data: Expert Advisor settings, presets, configuration values, and non-sensitive identifiers (e.g. magic numbers)
Usage & Technical Data: IP address, timestamps, device and browser type, log data, and diagnostic information

3. How We Use Your Information

Provide analytics, dashboards, and reporting features
Display trading performance and risk metrics
Manage EA presets and configuration history
Maintain platform security and integrity
Improve features, performance, and reliability
Send essential service-related communications

4. No Broker or Fund Access

Fintora is an analytics and monitoring platform. We do not hold funds, execute trades, or act as a broker, financial institution, or investment advisor.

Any trading data processed by Fintora is used solely for visualization and analysis purposes.

5. Data Security

We implement reasonable and industry-standard safeguards, including:

Encrypted communication via HTTPS/TLS
Passwords hashed using modern cryptographic algorithms
Sensitive secrets encrypted at rest
Restricted access to production systems
Ongoing monitoring and security updates

While we take security seriously, no system can be guaranteed to be 100% secure.

6. Data Sharing

We do not sell your personal data. We only share data in limited circumstances:

When required by law, regulation, or legal process
To protect the rights, safety, or security of Fintora or users
With trusted service providers strictly for platform operation
With your explicit consent

7. Cookies & Tracking

We may use cookies or similar technologies for:

Authentication and session management
User preferences (such as theme or layout)
Basic analytics and performance monitoring

You can control cookies through your browser settings.

8. Data Retention

Account data: retained until account deletion
Trading and analytics data: retained while the account is active
Operational logs: retained for a limited period for security and debugging

9. Your Rights (GDPR & CCPA)

Depending on your location, you may have rights under data protection laws, including GDPR (EU) and CCPA/CPRA (California):

Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to data portability
Right to withdraw consent where applicable

10. Children’s Privacy

Fintora is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For privacy questions or data requests:

Email: privacy@fintora.app
Website: fintora.app